Last Updated: May 13, 2024
Green World Herbal (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our website, www.greenworldherbal.co.za (the “Site”).
Section 1 – Information We Collect
We collect several types of information when you use the Site:
- Order Information: When you purchase something from our store, we collect personal information you provide, such as your name, billing and shipping address, and email address.
- Automatic Information: We automatically receive your computer’s internet protocol (IP) address to provide us with information about your browser and operating system.
- Marketing (Optional): With your permission, we may send you emails about our store, new products, and other updates.
Section 2 – Consent
We obtain your consent to collect and use your information in a few ways:
- Transactions: When you provide information to complete a purchase, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply your consent for that specific purpose.
- Marketing: If we ask for your personal information for a secondary reason, like marketing, we will ask for your express consent or provide an opportunity to opt-out.
You can withdraw your consent for us to contact you or use your information at any time by contacting us at info@greenworldherbal.co.za.
Section 3 – Disclosure
We may disclose your personal information if we are required by law or if you violate our Terms of Service.
Section 4 – Third-Party Services
Our store is powered by WooCommerce, an e-commerce platform, and hosted by Elitehost, a web hosting provider. Your data is stored on secure servers behind firewalls.
We also use various third-party service providers, such as payment gateways, that may collect, use, and disclose your information to the extent necessary to perform their services. We recommend reviewing their privacy policies to understand how they handle your information.
Section 5 – Links and Security
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy statements.
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted using secure socket layer technology (SSL) and stored with a strong AES-256 encryption.
Section 6 – Cookies
We use cookies to track website activity and improve your experience. You can choose to opt-out of cookies through your browser settings.
Section 7 – Age of Consent
By using this Site, you represent that you are at least the age of majority in your province or residence, or have parental consent if you are a minor.
Section 8 – Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you if the policy changes and recommend reviewing it periodically.
Section 9 – Business Transfer
If our store is acquired or merged with another company, your information may be transferred to the new owners.
Section 10 – Payment Methods
We accept payments via credit card (Mastercard and Visa) and debit card. Payments are processed securely through Yoco Payments.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@greenworldherbal.co.za.